TAKING CARE OF YOU AND YOUR FAMILY
Our communities were created to fit a particular location, keeping the
second-home owner at the forefront of our vision. Through our club
management structure, we are committed to operating each community in
the way that it was originally envisioned. Below are some typical
examples of how we manage these lifestyle amenities. Please use this
as a guide as to what you may find in your community.
Resort Services
- Events and activities management
- Operation and maintenance of the lifestyle amenities
- Operation and maintenance of resort club services and facilities
- Food and beverage services at on-site facilities according to plan
- Controlled access to key club facilities
- Owner and guest concierge services on site
- Golf and marina memberships offered as add-ons
Owner Services
- Home inspections
- General maintenance (interior and exterior)
- Lawn care (owner's area)
- Pest control
- Arrival and pre-arrival service (turn on heat/AC, arrival walk-throughs, stock supplies, etc.)
- Trash removal (owners)
- Pool care
- Home security
- Event management and activities services
- Owner maintenance and cleaning services
Rental Management
- Exclusive on-site full time rental management
- Rental outfitting services (linens, housewares, audio setup, telecom, door lock, and full furniture packages if needed)
- Reservations online
- Cross marketing of our resorts
- Internet-driven marketing
- Maintenance and repair related to rental use on site
- Consolidated owner/renter accounting
- Renter concierge/activities management
- Renter events
- Rental property security
If you would like more information about Resort Club Management at the individual resort level, here's the contact information:
Pointe West - pointewestvacations@terramesaresorts.com
The Hollows - hollowsvacations@terramesaresorts.com
Bear Lake Reserve - blrvacations@terramesaresorts.com
South Peak Resort - (coming soon)
If you are a developer, hospitality company, or other entity interested in services we can provide for an existing or planned resort or community, please feel free to contact us directly at our headquarters office:
Terramesa Hospitality Group
HEADQUARTERS OFFICE
9102 South Park Center Loop, Suite 140
Orlando, Florida 32819
888-237-0012
